After having issues with my Avid Elixir CRs for a while the UKs SRAM service centre agreed to have a look at them even though they were nearly 18 months old. On the phone to a very helpful service administrator I also mentioned I was having issues with the lockout on my REBA SL fork. ‘Bung that one in the post too and we will have a look at it’ was her answer!
Yesterday I got a neatly boxed package back with some fixed Elixirs and a full service on my REBA’s free of charge.
Fantastic service and turned around in just a couple of days, ready for getting the Bow back in fine fettle ready for the European Championships in September.
Thanks SRAM Technical Centre www.sram.com
